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Services

I made a complete full late payment early this morning (around 2am) and my mobile services are still not active. Im not able to call EE to ask them about it. Should i just buy a new sim? If i do, i will need a completely new number as i cant even tex...

Lydiaa1 by Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful

Smart 5G Hub - No Upload Speed & Constant Connection Drop Off

Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...

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49BW by Investigator
  • 122 Views
  • 9 replies
  • 1 Helpful

EE Hotspot WiFi keeps dropping out

Apple Mac Mini M1macOS 15.5 SequoiaWhile I sort out issues with the Wireless provided by the place where I live, I am using the EE Hotspot Wifi @ £39 per month. Trouble is that it keeps dropping out, to the extent that I have to go into System Settin...

Resolved! EE TV Multicast

Wasn't sure whether to post here or in broadband forum, hopefully some guru will know the solution.EE FTTP was installed today and I have configure my own router for PPPoE (as per the EE instructions)  and it all works except for 1 part. The router i...

EE data turn off feature - mis-sold and flawed

I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...

NJA34 by Explorer
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  • 0 replies
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Contact list fault

I have recently moved from BT to EE broadband including home phone.  The landline will no longer ring when people on my contact list call me.  The phone lights up and if I see it I can answer but the phone doesn’t ring.  Any help welcome.

EE app wont pair with phone

I have moved over to EE from BT & i am unable to pair the app with my Hub for over 1 month, I see many people have had the same issue but cannot see how it has been resolved & the EE guides have been no help.Does anyone know the resolution to this ? ...

One973 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful