Community Activity
My landline hasn't worked for at least three days
I can't get through to customer service either and I have been trying g for a couple of days !! 1) My landline hasn't worked for at least three days (my broadband is working) there is no dialling tone so I cannot ring out and my elderly dad of 95 ca...
Mobile credit running out when not been used
I have a mobile kept at home for emergencies, on a pay as you go scheme. The credit should roll over as long as I am £10 in credit, but it keeps running out even though it's not been used. It's not connected to the internet so not using mobile data.
Xbox Game Pass Ultimate
Xbox Game Pass Ultimate hasn't worked for 3 months...unfortunately customer service doesn't know how to do it
EERO and EE Pro Box
Has anyone successfully got their EE Pro box to talk to the EERO Wifi? My EE Pro does not see the EERO Wifi at-all.Thanks, David
Moved from BT to EE but no documents sent for new contract and not showing on ne
Hi thereI was persuaded to upgrade my braodband from BT wire to full fibre and was told over the phone that would involve transferring to EE. I was sent documents over the phone to agree to and signed up for a TV package - was not given the full deta...
Resolved! Terrible RIP OFF service from EE
Forcibly switched from BT to EE & nothing but problems, terrible company staffed by couldn’t care less types!!!!!
EE data turn off feature - mis-sold and flawed
I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...
Contact a human
WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...
Resolved! Can’t activate Apple Music add on
Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music
Cannot turn off mobile data on my kids phone after 10pm
To maximise my parental control, I normally turn off the data on my kids phone from the EE apps or website to ensure they are not on the phone all night after the WiFi has been paused. Why is it everyday that I cannot perform this action after 10pm. ...