Number transfer

David-W · ‎23-07-2023

Hello,

I have received my sim but still waiting for my number to be transferred from Plusnet.

Please can someone tell me when this will happen?

If not soon I am thinking of cancelling this move. It is not giving me much confidence in the service.

thanks

XRaySpeX · ‎23-07-2023

@David-W : It can take up to 1 working day from when you 1st activate your EE SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

David-W · ‎23-07-2023

Thanks. I have had it for about three days now though

Schockwave · ‎23-07-2023

@David-W , just to add, transfers are not done over the weekend, so depending when you requested this will depend when it will happen.

Also, keep rebooting your phone, to make sure that the transfer has happened, just keep your plus net SIM card in the phone, once the transfer has happened or is happening, that SIM card will be dead and your EE SIM card should then activate.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

David-W · ‎23-07-2023

Thank you 😊

XRaySpeX · ‎23-07-2023

2 of those will be this weekend. Expect it Mon.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Schockwave · ‎23-07-2023

@David-W , You are welcome, glad we could help, hope it all goes smoothly for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.