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Number Transfer

xEmily4724x
Investigator
Investigator

‎15-10-2022 11:48 AM

How do I know when my current number has been transferred over from my old SIM card to my new SIM card?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎15-10-2022 12:18 PM

@xEmily4724x  Have the new sim in the device and try turning the device off/on a few times.  It can take up to 24 hours to migrate to the new sim.  Alternatively, just use the old Sim card..

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
xEmily4724x
Investigator
Investigator

‎15-10-2022 12:21 PM

I shall try that. Thank you

0 Helpful
xEmily4724x
Investigator
Investigator
In response to Chris_B

‎15-10-2022 12:30 PM

I actually recently just switched to EE

0 Helpful