Not received text

[Jessica541]

Hi 

I transfer my Lyca number to EE for contact on 25th and I still haven’t receive a text , have turn my phone on and off for 5 times. Still the same thing and I don’t know what’s happening, I have called 150 and didn’t help aswell 

[Chris_B]

@Jessica541  When you called customer support did you actually speak to someone?  As your number should have migrated within 24h. 

[bristolian]

Port-ins are normally completed within one working day of a PAC being submitted - on weekends & bank holidays this will be longer than 24hours.

[Jessica541]

Yes , everything by word but except the text still not received 

[Alex_H]

Hi @Jessica541,

Thanks for visiting the EE Community 

In your last reply did you mean everything is working ok, you can call, text and use data etc, you just have not received a text confirming the number transfer has complete? Or is it you cannot receive any texts? 

Alex