No Service

[laurendee123]

I have just returned from Spain, and had purchased an eSIM via Holafly and used this as my “Travel” SIM. When I landed last night, my “Primary” SIM is showing no service.

I am unable to call 150. I have done the usual turned it on and off again, removed the SIM, yet nothing is working. Any ideas?

[laurendee123]

I’m on a SIM only contract. I have taken DND off and it still doesn’t appear. 

[Leanne_T]

Thanks for trying @laurendee123 

If this option is not showing you would need to call us from another phone to get this looked into. 

Full contact details can be found on our Contact EE page. 

Leanne.