New sim not working yet

Lesleym85
Explorer

Got a new sim for my mums iPhone as ditched from a Samsung so ordered a sim to fit the iPhone. Activated with a code yesterday morning and she still can’t make calls and the EE sign hasn’t came up. 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Lesleym85  Have you tried restarting the device? 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

Hey thanks I’ll check with her and see not sure if she will have. 😆