New sim but want

Kels260122
Visitor

Hi my ex partner has taken my sim card and broke my phone, however I was wondering if it's possible to purchase a new sim card to put in a new phone but retrieve my old number as this number I had is how health visitor for my child stays in touch and also possible landlord and employers can contact me on. If it's possible to retrieve my current number on a new sim card, how do I do this please.

Thank you in advance 

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Kels260122  Providing your the account holder for that number then yes you can request a replacement SIM card.  If you’re not the account holder for that number then unfortunately there is no way for you to obtain a new sim with that number.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Kels260122  Providing your the account holder for that number then yes you can request a replacement SIM card.  If you’re not the account holder for that number then unfortunately there is no way for you to obtain a new sim with that number.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.