New sim but can’t make calls

[Roc73]

Hi 

recently ported a number over from giffgaff but the new ee sim won’t allow me to make calls

[bristolian]

When was "recently" that you ported in? Were you able to make calls since the port-in?

What happens when you try making a call?

[Roc73]

Recently as in I put the new sim in my phone 30mins ago

[Roc73]

I have not been able to make any calls but I can call over WhatsApp 

[Roc73]

Half an hour ago 

[Roc73]

I can make WhatsApp calls but no normal calls. Won’t even connect when I try 

[bristolian]

You have a short time after posting to edit, negating the need for multiple short replies.

Are you saying that your port-in day was today? If so, have you received confirmation that it's complete?

WhatsApp is just an internet app, like anything else that requires an internet connection. Usage of it proves that your phone has a working internet connection - are you using WiFi or mobile data?