Hello @kevincopeland53 ,
Welcome to the community,
I take it, you have the EE SIM card and have inserted it in your phone? Have you tried rebooting your phone?
As Monday was a bank holI day, which meant it would have been a long weekend and nothing would have been done until Tuesday, you should now be connected to EE, so if you have done what I have suggested, you should be connected.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
