Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New application

Kohei
Investigator
Investigator

‎29-09-2022 08:12 PM

Hi I have applied SIM as a new with PAC services on Tuesday and tried to register at App. 
I could succeed to register my name and verification in step 1 and 2 but I cannot finalize the step 3 as I could not register with my number. 

How can I proceed the application❓

Thanks

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎29-09-2022 08:44 PM

@Kohei  Has your number ported yet ?  Or are you trying to use the number that came with the SIM card ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Kohei
Investigator
Investigator
In response to Chris_B

‎29-09-2022 08:48 PM

tried to port my number from my current carrier. I have already submit PAC
code received from the current carrier.
0 Helpful
Jon_K
Former EE Employee
In response to Kohei

‎30-09-2022 08:03 AM

Hi @Kohei.

 

Has the port completed yet?

 

When did you submit the PAC?

 

Jon

0 Helpful
Kohei
Investigator
Investigator
In response to Jon_K

‎30-09-2022 03:42 PM

Hi Jon

I have submitted PAC two days ago and do
not know if the port has completed or not.

Kohei
0 Helpful
Leanne_T
EE Community Support Team
In response to Kohei

‎30-09-2022 03:50 PM

Thanks @Kohei

I would suggest calling us on 150 to get this looked into as the number transfer should complete the next working day or if this is after 5:30pm the day after. 

Leanne.

0 Helpful