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New Sim Card

KJones69
Visitor

‎25-06-2026 01:16 PM

Hello.

I have ordered a new SIM card. It will cost me £1.50 when I next top up my phone £10. I was told the £1.50 will come off when I next top up, however do I need to pay £10 still or do I need to pay £11.50? 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎25-06-2026 01:30 PM

@KJones69  It’ll come from your £10 top up. You topup £10 and £1.50 will automatically be taken from that £10 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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