06-01-2023 10:41 AM
Solved! See the answer below or view the solution in context.
19-05-2023 01:29 PM
Hi @Detoun,
Welcome to the EE Community.
I'm sorry to hear you've lost your phone. Please get in touch on 07953 966 250 to report it.
The team will disconnect your SIM, blacklist your phone and send you a replacement SIM.
James
22-06-2023 01:42 PM
I have lost my SIM card. I need a replacement SIM card
22-06-2023 01:52 PM
Hi @Salam85
Thanks for coming here.
Please get in touch on 07953 966 250 to report the SIM as lost and the team will send you a replacement SIM card.
Leanne.
23-09-2023 10:48 AM
Hi
23-09-2023 10:50 AM
I lost my simcard
23-09-2023 10:55 AM
Hi @Ayan23
Welcome to the community.
I'm sorry to hear about your SIM card. Please contact our Mobile Care team as soon as possible so that we can block it and order a replacement with you.
Chris
10-03-2024 04:59 PM
Got no phone can you send me a new sim to my notes address
11-03-2024 07:35 AM
Hi @Adammather.
Welcome to the community.
You can order a replacement SIM online and over the phone.
Alternatively, if you are near a local EE Store you can pop by with photo ID.
Katie
05-09-2024 07:46 PM
Hi i lost my simcard
06-09-2024 08:36 AM
Hi @ottoberkk.
Welcome to the community.
There are a couple of ways to get a new SIM with your number.
If you have access to another phone, you can call our customer service guides and they can access your account and order one in the post.
Alternatively, if you live near an EE store, you can go in store with photo ID, and they can activate a replacement SIM for you there.
Michael