1 SOLUTION
Accepted Solutions
Hi @Kno79334
If you don’t have the sim that you want to request a PAC code for, you will need to get in touch with the mobile care team by calling 07953 966 150 from any phone.
How long has it been since you last used the sim? If it is PAYG, EE has a hibernation policy which means the number may no longer be active.
Thanks,
Alex
If I solved your issue, please click the solution button below!
If you found my post useful, click the thumbs up button!
To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a Hi @Kno79334
If you don’t have the sim that you want to request a PAC code for, you will need to get in touch with the mobile care team by calling 07953 966 150 from any phone.
How long has it been since you last used the sim? If it is PAYG, EE has a hibernation policy which means the number may no longer be active.
Thanks,
Alex
