Move from PAYG to PAYM with new phone

[Toughtie]

Do I simply just add the new phone and monthly sim deal to the basket, pay and EE will just cancel the PAYG and port my number to the PAYM contract?

[Ritu_D · Accepted solution]

Hi @Toughtie 

Thank you for reaching out here on the community. 

You can Move from pay as you go to a monthly plan online or by giving us a call. 

Thanks 

Ritu 

[Toughtie]

Thanks for the reply, however that seems to just take me to a PAYM sim only update/upgrade, not a new phone plus PAYM sim upgrade?

[Ritu_D]

Thanks for coming back and explaining @Toughtie 

Are you signed in on your online account? 

If you are and its only giving you sim only plans, I would recommend contacting our guides and they can take a look for you. 

Thanks 

Ritu