Re: Lost sim

Jawad6
Investigator
Investigator

Hey my name is jawad *** I have lost my SIM card can i replace SIM card please?

 

[mod edit: removed personal details from the forum]

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Jawad6,

Sorry, our lost and stolen team are only available via telephone.

If you don't access to a phone, please visit your local EE store for assistance.

Thanks

James

View solution in original post

9 REPLIES 9
James_B
EE Community Manager
EE Community Manager

Hi @Jawad6,

Welcome to the EE Community. 🙂

I'm sorry to hear you've lost your SIM.

Please call 07953 966 250 to cancel it and organise a replacement.

James

Jawad6
Investigator
Investigator

I don’t have any phone number to call that number 

James_B
EE Community Manager
EE Community Manager

Hi @Jawad6,

You can call that number from any mobile or landline phone.

James

I don’t have any numbers to call ?

I am using my laptop 

James_B
EE Community Manager
EE Community Manager

Hi @Jawad6,

Sorry, our lost and stolen team are only available via telephone.

If you don't access to a phone, please visit your local EE store for assistance.

Thanks

James

Jawad6
Investigator
Investigator

Hey I am out off country I need replacement SIM card so I can have it when I arrive 

?

Leanne_T
EE Community Support Team

Hi @Jawad6 

Please see your other post here Solved: Re: Lost sim - The EE Community @James_B has answered your query 🙂

Leanne.