Lost phone

[Ayub]

I need my number back but i lost my phone wuth my sim card in it

[Chris_B]

@Ayub  then you need to call customer services and request a replacement Sim card. You can also get your loss device blacklisted and the lost sim blocked. 

[simula881]

i lost my phone

[Leanne_T]

Hi @simula881

Thanks for coming here. 

To report the phone as lost, you would need to call us on +44 7953966250.

Our Mobile Care team will block the phone and SIM card for you and send you a replacement SIM card with the same number. 

Please see our What should I do if my phone is lost or stolen? Help page for more details.

Leanne. 

[Deadrose]

so you lose your phone, and to replace it you need to CALL someone. Without a phone.

[Leanne_T]

Hi @Deadrose

To get the phone blocked and order a replacement you would need to contact us from any other phone on 0800 079 8586. 

Leanne.