Lost my sim card

[Kehisiga]

I lost my mobile phone which had my sim card with it and because I don't have anyone around me to call EE I wanted to know if I could go to my local store and ask for a replacement, If so would I need my bank card too?

[Kehisiga]

i also wanted to ask if i do go to the store would I get a replacement sim straight away or would I have to wait?

[Chris_B · Accepted solution]

@Kehisiga  You’ll need in date photo ID with you to request a replacement SIM card at a store,   You’ll get the sim straight the way but your number will need to be migrated to that sim and this can take up to 24 hours but it’s usually around 4-5 hours.