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bill
I want to pay 31.50 on my bill for finance agreement
Change of ownership
Back in 2021 myself and my ex husband split. He rang EE to change the ownership of the EE account I pay for. It was a painful experience as he is in the forces and rarely avaliable to pick up the phone and we are never together. Since then we have be...
Full Fibre Install... Looking for advice after waiting almost a year for OR
Hi there community. First post here, so please forgive me for any info I miss (Please just ask)So, I placed my first FTTP order in July of last year (or some time around then...) it was a while ago. I waited for 6 months with a lovely guy over at EE,...
PUK Required
I have an old Samsung Galaxy A8 from 2018. It's not been used for over 3 years. My daughter is going to use it now. It tried to unlock it via the IMEI number on the EE website. It says its unlocked and given me a 16 digit code. However, the SIM I hav...
EE box won’t play live TV
I’m having issues with EE TV box not playing live TV. I have EE TV box which does not have an aerial connection nor an ethernet cable connection. During the set up process the box 'found' 133 channels.I can view anything via my apps so obviously ther...
7 Day Roaming Add On
Recently went to Rome with my Son for 4 days, his Data would not work so I did the 7 day unlimited Add On whilst there but it still no good and for the entirety of the time kept saying "Waiting". Get home and after the 7 days got the text saying the...
Xbox Game Purchases
We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...
Teckin and HBN smart plugs not pairing with new Smart Hub
Hi - just got upgraded to a Smart Hub.After a bit of work, got the Alexa's, smart bulbs and Gosund plugs to work, but cannot get the Teckin or HBN smart plugs to work.Tried the tips in other chats - turn of 5GHz, turn of WPS, set the 2.4 GHz channel ...
Scam Guard Dark Web Monitoring
I activated this addon, not sure if this works, last time I tried when it was launched, upon activation I received SMS and sms link redirects me to enter mobile number and OTP but both links are not working and showing me same errors.
Pay as you go add ons
Evening,i am an ee pay as you go customer and i noticed when you call 150 to get data add ons the option has been removed.it says call or text options only.when you log onto the site..it only has option for a £20 data add on.you used to be able to pu...
