Lost a simcard and replacement asking for pin number

[Leanne_T]

Hi @arifalpay 

Thanks for coming here. 

Does the phone ask for a PIN to unlock the device?

Or, are you trying to register the new SIM card?

Leanne 🙂

[Blueren]

I have already registered with EE but I can’t gain access to the app without putting in a Pin Number

[chistery]

If you can't remember what PIN you set for the app when you first set it up, try deleting the app, and reinstalling it, it should ask you to set a new PIN.