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Keep old numbers

Chez7762
Visitor

‎21-12-2022 10:33 AM

Hi I've just had a new phone and have been with ee years the phone has come with a new sim card and number but I want to keep my old number to complicated to change numbers what do I need to do please

11 REPLIES 11
XRaySpeX
EE Community Star
EE Community Star
In response to Jacqu94_

‎24-07-2023 07:55 PM

@Jacqu94_ : Then just put your old SIM in your new phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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0 Helpful
Leanne_T
EE Community Support Team
In response to Jacqu94_

‎25-07-2023 07:39 AM

Hi @Jacqu94_ 

Thanks for coming here. 

If the SIM card fits in the new phone you can continue to use this, if you need a new size SIM card you can order a replacement SIM. 

Please see our How do I swap my SIM or get a new SIM? Help page for full details 🙂

Leanne.

0 Helpful