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I have two EE accounts and I want to swap the numbers on those two accounts.

SophieSpencer
Investigator
Investigator

One of them is ending soon, and I use that number more. I'm aware it's not simple but asking the store today they said about calling 150, but a forum search said about porting. What is the most up to date / recommended way to do this, if it's possible still? And how do I do it 😅 Thank you so much everyone 

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @SophieSpencer 

As you've seen in other threads you'll need to port your number out, then back into your other account.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

It is not possible to switch nos. between a/c's. Once you move 1 of them you cancel that a/c. All you can do is move the old no. to the new a/c.

EE won't port nos between its contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively move your old contract to PAYG with 30 days notice & then ask EE to transfer the no to your new contract.

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