I don't know what to do Please help

Kocia2805 · ‎13-12-2025

I am a broadband internet customer and I wanted to expand my offer. I tried to buy a phone several times and an error message appeared. I went to the store in person and it turns out that I already have a subscription with you, which I have never used. I was told to call and explain everything, but during the phone call it turns out that they don't see anything like that and can't find it.

Northerner · ‎14-12-2025

Hi @Kocia2805

Give EE CS a call on 150 and discuss your options direct.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎14-12-2025

Hi @Kocia2805

Give EE CS a call on 150 and discuss your options direct.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.