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I change Lebara SIM card to EE SIM but there still not working

AsamiTeaChan
Investigator
Investigator

‎16-01-2025 04:33 PM - edited ‎16-01-2025 05:05 PM

I am an international student and using a Lebara SIM card for temporary. Now I would like to change it into EE, and I have brought an EE SIM from a local store and am trying to activate the SIM card, but it doesn't work. I tried the iPhone many times. I have inserted the SIM into the iPhone, but there is no EE popup on the top left corner at all.

Now, I tried to activate my SIM but pops up to contact 150 or 07973 100 150 What do I have to do: is contact this but there is no one answering me at all!

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4 REPLIES 4
bristolian
EE Community Star
EE Community Star

‎16-01-2025 07:21 PM

I don't see what relevance the Lebara SIM has here.

Does your phone show network coverage when the EE SIM is inserted? What do you mean by an "EE popup"?

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Northerner
EE Community Star
EE Community Star

‎16-01-2025 09:04 PM

Hi @AsamiTeaChan 

Are you in the UK. 

Is your iPhone unlocked.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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AsamiTeaChan
Investigator
Investigator
In response to bristolian

‎17-01-2025 01:03 AM

I mean, in Top left should have name of Internet provider but there are none.
sorry to make u misunderstood

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AsamiTeaChan
Investigator
Investigator
In response to Northerner

‎17-01-2025 01:05 AM

Thank you, I will contact in the mornign

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