How to get a PAC

Damata · ‎13-09-2025

How to get my pack code. I call today my contract

Katie_B · ‎18-09-2025

Hi @Damata.

@XRaySpeX is right, this should be immediate.

It sounds like standard cancellation has been placed you will need to give us a call to request a PAC cancellation.

Our customer care team on 150 will be happy to help with this.

Katie 🙂

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Damata · ‎13-09-2025

How long it is take your pack code. Thanks

XRaySpeX · ‎13-09-2025

@Damata : It should be immediate. Did you text PAC to 65075?

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Damata · ‎18-09-2025

I did but it is not going through and I don’t why.

Katie_B · ‎18-09-2025

Hi @Damata.

@XRaySpeX is right, this should be immediate.

It sounds like standard cancellation has been placed you will need to give us a call to request a PAC cancellation.

Our customer care team on 150 will be happy to help with this.

Katie 🙂