Help?

Bondii-blu
Visitor

Hello, I’m not an actual EE customer just yet, I’d like to get a SIM only for my iPhone 13 Pro, and keep my current phone number. 
My ex husband wants me off his Sky bills and can cut me off, loosing my phone number etc.

Can I get a SIM only and keep my number? 

Bondii-blu

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Bondii-blu  You can put you need to get your PAC code to move that number over to EE.     You then give that code to EE.    

This might work 

try texting PAC to 65075 you then have 30 days to give EE that code or you’ll need to request a new pac code. 

if this returns a unable to complete this process, you will need to get your ex-husband to request that PAC code from sky in order for you to have that pac code.

 

using that pac code will also terminate that contract with sky and any outstanding payments might need to be paid for the remainder of that contract term with sky.  

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Bondii-blu  You can put you need to get your PAC code to move that number over to EE.     You then give that code to EE.    

This might work 

try texting PAC to 65075 you then have 30 days to give EE that code or you’ll need to request a new pac code. 

if this returns a unable to complete this process, you will need to get your ex-husband to request that PAC code from sky in order for you to have that pac code.

 

using that pac code will also terminate that contract with sky and any outstanding payments might need to be paid for the remainder of that contract term with sky.  

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.