Help please.

Alwilk · ‎07-11-2022

I’m struggling to get any help from EE or Vodafone and going around in circles if anyone css as n help please.

I have moved from EE to Vodafone sim only deal on tee we o numbers ( me and the wife) I used pac codes and last Friday my wife’s moved over no problem. However my number despite working on Vodafone is also still active with EE (if I put old SIM card in it still works) EE are blaming Vodafone for not completing it properly and keep telling me to contact Vodafone. But when I contact Vodafone they say it is EE who are at fault and they need to d SF o’er it. I have had 3 hours in chats and calls to both and neither will help. Can anyone offer help please 🙏

XRaySpeX · ‎07-11-2022

If you did it after 17:30 Fri. it'll probably be completely ported by tomorrow.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎07-11-2022

If you did it after 17:30 Fri. it'll probably be completely ported by tomorrow.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP