Hello I need help with SIM PUK

ryanboi868
Visitor

EE or anyone who works at EE and can actually help me my SIM card is asking for a PUK code but i dont have it but also on my EE account it says no devices linked so i cant retrieve my PUK code but its same account because its same phone number so how am i supposed to use my SIM again the only important thing i need is my phone number so either that on a new SIM or my PUK code

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @ryanboi868,

Welcome to the EE Community. 🙂

If you haven't linked your number to your EE account, you won't be able to retrieve your PUK online.

Please get in touch with Customer Care a member of the team will be happy to share it with you.

James

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1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @ryanboi868,

Welcome to the EE Community. 🙂

If you haven't linked your number to your EE account, you won't be able to retrieve your PUK online.

Please get in touch with Customer Care a member of the team will be happy to share it with you.

James