Getting my number back!

Fluffydog2022
Visitor

‎18-11-2022 12:01 PM

Please help! I have had my mobile number for over 15 years and as my contact with EE ended as I was away I never received a pac code? So I currently don't have a mobile number as I am still abroad. Is there any way of buying my old number back when I am back in the UK next week? thank you!

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎18-11-2022 01:59 PM

@Fluffydog2022  That wouldn’t be possible.     But did you give notice to terminate that contract?  Contracts don’t just end they change to a 30 day rolling contract until you terminate or upgrade.     You only get a PAC code if you request one. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star
In response to Chris_B

‎18-11-2022 08:05 PM

& if you didn't give notice to terminate that contract, you should still be paying for it. If you're not you'd be in debt to EE & that no. would have been suspended & other more dire consequences.

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