Esim

Ragaslt
Visitor

Hello 

I have bought sim plan from ee which I keeping my original number from previous provider. 

Would be possible to get Esim details of new contract without waiting for physical card.

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @Ragaslt 

Welcome to the EE and welcome to the Community Forum! 

If you've already ordered the Initial physical SIM, you'll need to wait until you receive it before you can order an eSIM, as you'll need it to complete a security verification. 

Once you have the Physical SIM, you can swap to an eSIM through the EE App. Just click Manage > Settings > Replace My SIM. 

Alternatively you can generate a QR code to scan and install the eSIM through your EE Online Account

You can find out more at Set up and use eSIM

Ali  

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1 REPLY 1
Ali_A
EE Community Support Team

Hi @Ragaslt 

Welcome to the EE and welcome to the Community Forum! 

If you've already ordered the Initial physical SIM, you'll need to wait until you receive it before you can order an eSIM, as you'll need it to complete a security verification. 

Once you have the Physical SIM, you can swap to an eSIM through the EE App. Just click Manage > Settings > Replace My SIM. 

Alternatively you can generate a QR code to scan and install the eSIM through your EE Online Account

You can find out more at Set up and use eSIM

Ali