Esim

[Abbo74]

Hi I’m currently in Australia is there anyway I can get an e sim sent to me so I can add it to my phone keeping the same number 

[Christopher_G]

Hi @Abbo74 

You could try downloading one through your EE Online account. We can't guarantee it will fully register when you're outside of the UK though.

What is an eSIM and how do I use an eSIM?

Chris

[bristolian]

Why do you want to change from a physical SIM to an eSIM?

[Abbo74]

I've lost the physical sim

[Chris_B]

@Abbo74   If you request this via your account, you’ll be sent a text that you have to confirm that you are wanting to move your number to the EE obviously without a Sim card in your device you cannot receive that text to approve the transfer to esim.