cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Esim to Normal sim

Gareth43
Problem solver
Problem solver

Hello I’ve got a ESIM in my 16 pro max but looking at going back to a normal sim as it’s easier to transfer to new phones, so if I go in a store with my ID to transfer my  eSIM to normal sim will I have working sim that day or will I have to wait while it all gets activated and all that and potentially be without services for a day or so? Thanks 

G Alston
iPhone 16 Pro Max
1 SOLUTION

Accepted Solutions
Matt_124
Star Contributor
Star Contributor

SIM Replacements done in-store with the correct ID (Valid UK Driving Licence, or any Book-style Passport) are usually activated instantly, but I believe this can sometimes take up to 24 hours in exceptional circumstances.

View solution in original post

2 REPLIES 2
Matt_124
Star Contributor
Star Contributor

SIM Replacements done in-store with the correct ID (Valid UK Driving Licence, or any Book-style Passport) are usually activated instantly, but I believe this can sometimes take up to 24 hours in exceptional circumstances.

Schockwave
EE Community Star
EE Community Star

@Gareth43 , it is easy to move the ESim on an IPhone, as it asks you when you get a new phone, I had a phsycal SIM card and was going to put that in my phone once set up, but it asked whether I wanted to use the ESIM when transferring everything over, and accidentally said yes, so now have ESIM, but I would just get a replacement SIM card if I wanted a physical SIM card.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.