Through EE app. However i cant even access my app anymore. The old sim i have is completely faulty, and i dont know where my new sim is??... also i am on a contract with ee. Does this mean they still take the money out from my bank??
Yes, your plan is still charged as normal, even if the SIM is lost. I recommend speaking to our Mobile Care team from another phone, or popping into your nearest EE Store to get a replacement.
