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Direct debit

Direct debit was taken last month but not this month.I have checked my bank and it says its set up.Had a text to say I need to pay.Why is this? 

Redellis by • Investigator
  • 57 Views
  • 6 replies
  • 1 Helpful

Roaming in Dubai

HiI'm currently on a business (monthly) contract with EE which costs me £47 p/month! It's an iPhone 14, which they wont even let me upgrade.The first time i was abroad with this phone it didnt work (Spain), so i complained when i returned, and eventu...

Xbox won’t connect to online services

Hii have just got EEbroadband but the Xbox can’t connect to online servicestatus always shows waiting for networking yet the console is connected to the internetUPNP switched on in hub router but the console states otherwise . I have  reset this but ...

Mwords15 by • Explorer
  • 29 Views
  • 3 replies
  • 0 Helpful

Ordered a phone

Hi I ordered a phone yesterday at 5:45pm I just want to check when would I have it 

Seprate esim and roaming on s22+

Hello, I've recently purchased a separate esim from a diffrent company that auto switches networks within the UK when I have bad signal.My issue is I have to have roaming turned on at all times to use this esim. I'm worried that I will get charged fo...

Paul655 by • Visitor
  • 17 Views
  • 2 replies
  • 0 Helpful

Very disappointed

I am very disappointed with 5g coverage in my town I was told ee was first for everything I have all other networks and they all receive 5g also ee full fibre not available in my area as all other broadband providers are you say your the best network...

Should I upgrade from BT to EE Broadband?

Hello. After some advice and if anyone can share their experiences of migrating from BT to EE broadband? My current situation: using BT Smart Hub 2 Wi-Fi 5, 150mbps Full Fibre which for the most part does the job. Am finding issues with the range how...

TJF001 by • Visitor
  • 12 Views
  • 0 replies
  • 0 Helpful

Hub power supply broke

Turned plugs off by accident yesterday, now broadband hub isn't working properly, it just goes green and after a while it flashes, spoke to Cs and they are sending a replacement hub as he thinks it's the power cable not producing enough power, has on...

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