EE Sim to eSIM

[sibruv]

Hi guys, sorry for the confusion, I have a SIM card in my apple iphone 12, and I am moving to Iphone 15 Pro with eSIM, staying with EE of course, and I am on a monthly contract....
Do I have to do anything when I have the new iPhone 15 ? if I use the Apple quick transfer is the process automatic, or do I have to go on a website/app to move from SIM (12) to eSIM 15 ?

Ta 

[XRaySpeX]

You need to order a replacement SIM & select eSIM.

[sibruv]

Order a replacement SIM ? from EE ? when I am with EE and have a SIM ? 

[XRaySpeX]

A replacement SIM includes switching from physical SIM to eSIM. If you weren't with EE you wouldn't be ordering a  replacement SIM but a new SIM.

[Leanne_T]

Hi @sibruv 

Please see our How to set-up an eSim and help with dual SIM devices, Help page for full information on moving to an eSIM. 

Leanne 🙂

[sibruv · Accepted solution]

Thanks for this, I see on the EE app there is a "what do you want my number to be SIM or eSim" and then instantly downloadable so that sounds like a goer - thanks Leanne 

[Leanne_T]

No problem @sibruv 

Leanne 🙂

[chistery]

Why don't you just put your old SIM in your new phone? Why do you need an eSIM?

[Chris_B]

@chistery   I was about to post the same.     

@sibruv   the iPhone 15 use a sim and or an eSim.  It’s not a eSim only device.  that’s only sold in the US