Community Activity

Resolved! Unable To View Bill

I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...

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The coverage in Bishops Waltham in Hampshire has in the last week drops to virtually zero. Unbelievable!

150 not working - SMS

I can't contact 150 via SMS. I can call but it doesn't provide me with the information I need. I wanted to understand my roaming charges for Belgium. 

SunshineS by Investigator
  • 60 Views
  • 7 replies
  • 0 Helpful

Confirmation email

Hello, I have ordered 2 phones from EE I have received 2 emails to say they’ve got my order, but in the email subject it says “please call us to discuss” but in the email it says if they require any further information they will contact me so do I ha...

Broadband missing email confirmation

Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...

juliec69 by Investigator
  • 76 Views
  • 6 replies
  • 0 Helpful

Email from CRS for outstanding balance from years ago

Hi, I’ve randomly received and email today from CRS stating there is an outstanding balance of £124 from the period Start Date: 11/03/2022End Date: 08/04/2023I’m extremely confused as I actually have no outstanding balance at all, I’m in credit. Ther...

Mls7 by Investigator
  • 74 Views
  • 5 replies
  • 2 Helpful

Pay Upfront Twice

Hi all, I've paid the 5G wifi broadband upfront twice unfortunately.The first attempt was paid by Google Pay, however the website said there was a error for payment while the Google  Pay said the payment was completed. The second attempt was paid by ...

Ryan512 by Visitor
  • 26 Views
  • 2 replies
  • 1 Helpful

Resolved! EETV APP

Hi can not watch live streaming on phone.I keep getting  this.We can't find a active tv subscription (GJ910 . EE pro box went live last week.

Wf12mick by Investigator
  • 582 Views
  • 7 replies
  • 4 Helpful

Website and app pointless

I am trying to add additional product to my contract but every time I click on additional new line option, it takes me to new page but as soon as I select something it takes me back to the upgrade/additional new line page. Both website and app. 13yrs...