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Desperate to order replacement SIM and trued so many ways but nothing works

Joanna891
Explorer
 
3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

@Joanna891 : Why do you need 1?

Take phone & old SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

You can only use the online form when you just need a different sized SIM for a new phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I have tried that link it tells me to phone EE. I have phoned 7 times and can’t manage the links. Sorry I either need to talk to someone or I need another method thanks

Best wishes from

Joanna

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Christopher_G
EE Community Support Team

Hi @Joanna891 

Are you near an EE Store? If you can pop in, they'll be able to give you a replacement SIM there and then.

Chris