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Community Activity
Resolved! Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
BT email charges
I switched from Sky to EE broadband 2 months ago. I was told by EE that I would no longer have to pay BT a fee for my old btinternet.com email service. BT are still charging me!
Introducing Watchlists on EE TV – Available Now on Apple TV 4K!
We’re excited to bring you Watchlists, a brand-new feature now live in the My TV section of the EE TV app on Apple TV 4K. What are Watchlists? Watchlists offer a simple and smart way to save, organise, and return to your favourite shows and movies ...
Accessing Bill online!
Just trying to access my bill online but whenever I click on "View Your Bill" I am directed to a page with no bill details! Anyone else experiencing this?Cheers,S
Resolved! Can I request a duplicate/copy of my newly phone contract?
Hi all, Is there a way to request a new copy of invoice for a phone bought in september 2021 from EE ? I'm asking because i don't have the original paper and i need it to prove that phone is still under 24 months warranty. In uk the phone is shown ...
Resolved! Apple TV 6 month free offer
I have recently moved from BT to EE for broadband, TV and Phones and have a new Hub and set top box. I wish to take advantage of the Apple TV 6 months FREE offer. However when I select Apple TV it shows a charge of £8.99 per month and when I go to ...
Resolved! Visual Voicemail
I’ve just renewed my EE mobile sim only plan and visual voicemail has been deactivated . I texted IPHONE VISUAL to 150 but haven’t received a response. The EE app wasn’t any help either. Does it take a day or so to receive a text response regardi...
not getting what is advertised
I bought EE unlimited sim plan , which provides Apple Watch unlimited data shown in advertisement . Now EE customer care says we can't provide you the watch connection as your credit history does not allow . Why would they provided me the sim in firs...
Still waiting for replacement SIM – can't access number or request PAC
Hi everyone,I'm honestly losing patience at this point. I requested a replacement SIM from EE on 26th May, and it still hasn’t arrived. In the meantime, I’m completely stuck because: I have no access to my number, as the old SIM stopped working. The ...
Netflix Activation not working
This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...
