12-06-2023 09:53 AM
I have an issue with my SIM since yesterday 6pm it has not worked, I am at work so have no chance to go in store. I was hoping I could get assistance online to run a diagnostic etc
12-06-2023 02:58 PM
Thanks @
Have you tried backing up all data and factory resetting the phone?
Leanne.
12-06-2023 02:59 PM
No I have not but the SIM card is not working in my other phone now also. It worked for only 5 minutes
12-06-2023 03:00 PM
I see @Hassan3108
In this case, please get in touch with our mobile care team to get this looked into.
Leanne.