Changing my number

Emma267
Explorer

If I want to change my phone number will I be sent a new sim and will my old number no longer exist if my contacts were to try and contact me on my old number 

1 SOLUTION

Accepted Solutions

Indeed so.

 

If you proceed with a change of number, your old number is disconnected to make way for the new one.

 

You can't have 2 numbers active on the same SIM at the same time.

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3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Hello @Emma267 

 

Welcome to the EE Community

 

If you change your number, then the new number replaces your old number.

 

There's no need for a new SIM, your number can often be changed immediately you ask.

 

Unless this is for malicious call reasons, there is a charge for number changes.

Does this mean when my number changes my current number won’t be recognised?

Indeed so.

 

If you proceed with a change of number, your old number is disconnected to make way for the new one.

 

You can't have 2 numbers active on the same SIM at the same time.