Cannot receive calls

lindarose60
Contributor
Contributor

‎22-10-2023 10:24 PM

I’ve recently changed from Plusnet to EE. I have done PAC to keep my number. I can make calls etc but people can’t call me apart from family member who is EE also. Husband and other family members from other networks can’t call me. This has been going on for over a week now. Can anyone help?

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22 REPLIES 22
Christopher_G
EE Community Support Team
In response to lindarose60

‎31-10-2023 07:56 AM

Hi @lindarose60 

Have you managed to speak to someone yet? Did they not try to call your husband's number?
Chris

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lindarose60
Contributor
Contributor
In response to Christopher_G

‎31-10-2023 12:50 PM

Hi finally received call today from my daughters Vodafone also landline call so looks like all sorted today at last. Didn’t realise porting numbers were difficult so maybe next time will just have new number. Thanks for all those who were trying to help 👍

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Christopher_G
EE Community Support Team
In response to lindarose60

‎31-10-2023 02:18 PM

Glad to hear you managed to get sorted, @lindarose60 

Thank you for coming back to let us know. 🙂

Chris

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