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Prestatyn 4g signal gone again this weekend

Another weekend cant use internet off wifi as 4g not even registered on speed checker! On bottom of campsite getting poor 5 g signal a548andtoo road same a547 but around the site its dead . Got 3 bars and 4g marker on new iPhone.lots others on site s...

Oggys64 by • Established Contributor
  • 62 Views
  • 6 replies
  • 1 Helpful

Smart 5G Hub SIM not connecting

I am looking at a problem for my elderly neighbour with a Smart 5G Hub for the local chapel. It is failing to connect to the network with the SIM provided by EE. The hub reports the SIM is OK but the mobile connection is unsuccessful. The hub works w...

Data add ons

EE should pay a contribution to the NHS for causing stress. Running out of data on a pack:  Its not clear how to get to the add-on pages on the website. When you finally figure it out, then there is ONE add on option on the website - £20 option. So t...

edxerox by • Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

HR contact number

Hey I'm an ex employee of EE, I was wondering if anyone has a number to contact HR asap please?

Jade951 by • Visitor
  • 18762 Views
  • 182 replies
  • 7 Helpful

App wont accept details

Hi, I can't seem to access my account via the app. It states there is account recognised from the account number but when I go to add details to set up the account number isn't recognised.Is the billing account number different? Also can't find landl...

Tom3459 by • Visitor
  • 24 Views
  • 1 replies
  • 0 Helpful

EE TV Recordings

I have pro TV box. It's not giving me the option to record programs other  than by using the record button on the remote. It was an option under the info on the program, now it's just set reminder / search. Also I could always record programs on Wild...

Dpt71 by • Explorer
  • 42 Views
  • 1 replies
  • 0 Helpful

Netflix Activation not working

This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...

cdeimerej by • Investigator
  • 131 Views
  • 9 replies
  • 0 Helpful

Resolved! Help to change DOB

Hello, I have a problem I can't verify my ID I think because I registered with a wrong  date of birth I've put 14th instead 15th someone can help me? Otherwise I'm waiting for a phone contract, they delivered only the sim card but the phone not yetTh...

Taken deposit

Just ordered a new pay monthly phone ..EE have taken the 50 pounds upfront payment .. but I have had no confirmation email for my order and it's not letting me go to the confirmation page on the site ...  

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