Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot activate brand new payg sim

rachelarthurs
Visitor

‎16-02-2023 08:48 PM

I have received a brand new pay as you go sim which I am planning to use in a 4g camera in my lambing shed. I am an existing EE customer and already have a payg sim for my daughter. I have gone through the activation steps for both of the sims that were sent to me and neither will work, I just get a message saying “well that didn’t work”. Any suggestions? I don’t have a lot of time on my hands as I and busy lambing and need the camera working yesterday!

Thanks in advance, Rachel

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎16-02-2023 08:51 PM

Can you text AL to 150?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

‎17-02-2023 08:21 AM

Morning @rachelarthurs 

Thanks for coming here. 

At which part of the set up do you get the error message? 

Do the SIM cards have a signal showing? 

Leanne.

0 Helpful