28-07-2022 11:15 AM
I'm trying to transfer my old number but when I'm completing the form for porting it's saying my EE number doesn't exist, what do I need to do? The sim is activated and I have set up monthly payments
28-07-2022 01:15 PM
Hi @RS42,
Welcome to the EE Community. 🙂
Are you transferring a number from another network or is it an existing EE number?
Are you using a pay as you go or pay monthly plan?
James
30-07-2022 08:57 AM
They said I wasn't registered so it was sorted over the phone - thank you
30-07-2022 08:59 AM
Glad you got it sorted @RS42 🙂
