Hi everyone
So I've got a brand new EE sim I would like to activate while abroad, but can't seem to figure out how. I am currently traveling for work and can't call EE, I was hoping they have a Live Chat option available to everyone, just like any other company does, however, it seems that they don't even have an email contact option let alone a live chat. Which in all honesty seems super weird to me.
I've read somewhere that when you top up a PAYG number, it activates automatically - unfortunately it doesn't, as I've just topped up with £5 and the nothing happened.
The instructions on the EE website state thst I have to enter the phone number and receive a pin. Well that looks a bit illogical as how would I be a me to receive a message on a non activated sim?
It then says to enter sim card's serial number to activate, but I don't have the packaging with me, just the plastic holder and the serial number is nowhere to be found! Again, I was pretty sure the serial number would be available at the back of the sim card, but again, not with these guys.
As I mentioned earlier I don't currently have a opportunity to call EE directly hence posting this issue here. Any help would be greatly appreciated!
