02-10-2024 11:57 AM
Can I transfer the esim from an iPad to an iPhone using the app? Don’t you normally get a text to the old sim to enable transfer to the new device, which won’t work if sent to an iPad.
The plan in the iPad is a phone plan.
02-10-2024 02:46 PM - edited 02-10-2024 02:46 PM
Hey @Colstalex!
When you upgrade to a new iPhone, it usually gives you the option to transfer the eSIM from one iPhone to another as part of Quick Start.
I'm not 100% sure if you can use this to switch from an iPad to an iPhone as they're different kinds of devices, but it's worth a go!
Alternatively, you can find all the details you need on ordering a replacement eSIM on our help guide here:
Set up and use an eSIM | Mobile Help | EE
Peter