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Community Activity
Sim not delivered
Placed an order for a new sim only deal on 26/04/25. Haven’t received my order but had a text requesting how the delivery was, can’t track the product on the app or online
Resolved! help ee hub set up via app not working
i have currently upgraded from ee full fibre smart wifi to ee smart hub pro. it goes live fri and had my equipment delivered today. i tried setting hub up with ee home app as recommended. but when i use app with camera at back of new hub it dont reco...
Hub flashing green solid green
My WiFi all of a sudden died. Now the hub just flashes green then goes solid green and back to flashing. Tried turning the power off. I've tried the reset button which seems to do nothing at all ?
New phone
I phoned 150 and ordered a new monthly pay phone yesterday and they told me it was coming today, I haven’t received the phone today and I haven’t received a confirmation email or text, no tracking number or order nothing. I would like to know where m...
Roaming issues
I contacted EE with this problem on 27/04/25. The complaint is closed. I was told there is an issue and EE are trying to fix it. Told to keep turning phone off and on again which I’ve done several times, still no joy. Used my wife’s phone to call the...
Full fibre (exchange to property)
Hi there, I am just wondering if anyone from open reach or anyone affiliated with them are on here and can pm me or reply to me on here in regards to when my whole street will get full fibre. The open reach website says I am completed and my street a...
Subject: Unable to purchase plan and link my SIM
Hello,I recently created an EE account and attempted to purchase a plan and verify my Revolut card. I entered my card details and address, but I keep receiving errors and I cannot proceed with the purchase.I have not been charged, but I want to compl...
Resolved! paying off current provider
when i signed up for EE broadband i was told they would deal with the switch and pay off my provider i was already with but i don’t know how to get this sorted ?
Roaming
Before I begin Roaming is not a location. I have never had any help with EE. I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...
RCS chat
Hi I ported my 3 number to ee and it completed successfully but….….when I send an ordinary message ( not WhatsApp or Messenger) to my wife the wrong number appears on her phone, ie the number ee sent with their new sim. In RCS chat settings it shows ...
