Anyone know how to cancel a 30 day unlimited sim card?

[James_B · Accepted solution]

Hi @leebennetta,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care on 150 to give notice to cancel your pay monthly plan.

Thanks

James

[gulcinozkisi]

Hello, I do not use my ee so I can not call 150, is there another number I can call?

[Katie_B]

Hello @gulcinozkisi. 

You can get in touch by calling 07953 966 150 from any landline or provider. 

Katie

[Fozzybear16]

Easier said than done.  I got one 6 weeks ago for my motorhome trip.  I have tried several times to give the one month notice to cancel but ea h person I speak to doesn’t understand what I want and want to cancel my mobile sim.  I’m going round in circles.

did you manage to cancel yours?

[Katie_B]

Hello @Fozzybear16. 

Thanks so much for coming here. 

I am sorry to hear you have not been able to cancel your 30 day SIM. 

What is advised when you speak with our disconnections team?

Katie