Add new SIM to account

[doctor_sofia]

Hi,

I have bought a new physical EE PAYG SIM card which I want to add to my existing EE account. I want to activate it online, but I am not replacing any of my existing phone numbers - it is an extra line on my account. 

Is there a simple way to do this without putting the SIM card into a phone?

thanks

[Leanne_T]

Hi @doctor_sofia 

Thanks for coming here. 

If you have an existing EE account and the numbers are also pay as you go, you should have the option to link the new SIM card to your existing EE account. 

Does this show for you? 

Leanne 🙂

[doctor_sofia]

The other numbers on my EE account are pay monthly. The new SIM I want to add is PAYG

[Leanne_T]

I see @doctor_sofia 

You are unable to add this to the pay monthly account, you would need to set up a new EE account for the pay as you go SIM. 

Leanne.

[ABMTREES]

Why can't they all be on one account ?

Thanks

Stuart

[Katie_B]

Hello @ABMTREES.

Are you look to add a pay as you go SIM to your current pay monthly account?

Katie

[robmarkpalmer]

Yes Katie.

Thanks

[Katie_B]

What happens when you try to link @robmarkpalmer?

Katie

[Amplyjustified]

Yes but it says I have to drive 10 miles to visit the nearest shop to verify it 

[Lesley_W]

Thanks for your reply @Amplyjustified.

Is this your EE account it's asking you to verify?

Feel free to send over a screenshot if that's easier, just make sure it doesn't include any personal details.

Lesley