Activating new sim

[NDrury7]

I've just got a new sim only contract and received the new sim today. My old one appears to have been deactivated (no service) so I'm not able to receive the text with the 6 digit pin to activate the new sim. How can I go about activating the sim without being able to call EE?

[Dragon19]

Yes
Sent from my iPad

[James_B]

Is it a pay as you go or pay monthly SIM, @Dragon19?

James

[Dragon19]

All is well now visited our local EE shop and they supplied me with another SIM card apparently the SIM card sent to me in the post which I received on Friday had not been activated correctly before it was sent to me and now everything is ok and new sim in my phone and it is working fine . Thank you for your help
Sent from my iPad

[James_B]

Thanks for letting us know, @Dragon19 🙂

James

[Calmac7422]

Hi I’m in same predicament sim stopped working now I have a new sim but no signal

[Leanne_T]

Hi @Calmac7422 

Thanks for coming here. 

How did you order the replacement? 

Does the SIM work in any other device? 

Leanne.

[Calmac7422]

Called Ee

[Calmac7422]

No signal on any device 

[Leanne_T]

Thanks @Calmac7422 

If the SIM is not active, please call us again and the team will get this looked at for you 🙂

Leanne.

[Calmac7422]

Hi I have no signal to call